Okon Oto-obong Godwin

Managed a team of 5+ staff, overseeing daily tasks, scheduling, and performance to maintain high operational standards and customer satisfaction.

Implemented improved inventory management practices for drinks and grocery items, reducing stock discrepancies by 15% and minimizing waste.

Ensured compliance with health and safety regulations, maintaining a clean and organized department that passed all internal audits.

Addressed customer inquiries and resolved issues promptly, contributing to a positive shopping experience and a 10% increase in repeat customer visits.

Handled an average of 100+ transactions daily, maintaining 99% accuracy in cash and electronic payments.

Reconciled daily cash receipts and managed till operations, consistently balancing cash drawers with zero discrepancies.

Provided excellent customer service, assisting shoppers with product inquiries and ensuring a smooth checkout process.

Supported sales operations by accurately processing bulk orders and facilitating quick turnaround times for wholesale clients.

Maintained accurate inventory records for thousands of SKUs, contributing to a 20% reduction in out-of-stock incidents.

Conducted regular stock audits and cycle counts, identifying and resolving discrepancies to improve inventory accuracy by 10%.

Coordinated with suppliers for timely product replenishment, ensuring optimal stock levels and minimizing storage costs.

Implemented new labeling and storage systems, enhancing warehouse organization and reducing retrieval times by 15%.

Managed departmental correspondence, scheduling, and record-keeping, ensuring efficient information flow and document organization.

Assisted with the preparation of academic materials, presentations, and reports, supporting faculty research and teaching activities.

Coordinated student inquiries and provided guidance on departmental procedures, improving student satisfaction and administrative efficiency.

Maintained office supplies and equipment, proactively managing inventory to ensure seamless departmental operations.

Developed and delivered lesson plans for diverse subjects, fostering a positive learning environment and improving student engagement by 20%.

Managed classroom activities and student behavior, ensuring a conducive atmosphere for learning and personal development.

Supervised and maintained school compound facilities, ensuring a safe and clean environment for students and staff.

Organized and coordinated extracurricular activities, enhancing student participation and fostering teamwork.

Managed daily operations, including sales, inventory, and customer service, contributing to consistent business growth over 7 years.

Developed and implemented effective sales strategies, leading to a 25% increase in annual sales revenue.

Supervised a small team, providing training and guidance to enhance product knowledge and customer service skills.

Managed inventory of computer hardware and software, optimizing stock levels and reducing carrying costs by 10%.